Electronics Project/Programme Manager

Ref No. 22546
Posted 10 Nov 2020

Overview

Salary: Please contact us

Employment: Permanent

Job description

A world-renowned electronics manufacturer is looking for a highly experienced Project/Programme Manager who will be responsible for managing all operational aspects and related financial aspects of the assigned customer accounts relating to costs, pricing, profit, working capital and customer service.  

Key Responsibilities

  • Utilise the company account management tools, CRM systems, ERP systems and comply with the companies processes to maintain strict account governance
  • Maintain and develop wide customer relationships to ensure a very high level of NPS.
  • Maintain an in-depth knowledge of the customer and the industry to deliver true customer value.
  • Ensure that all business is maintained at high levels of gross margin and operating profit.
  • Ensure that all tooling, non-recurring costs and company labour are sold/delivered profitably and there is a timely collection of income.
  • Ensure that all financial forecasting (Revenue, Order Intake and Order Book), within the current, month, quarter and year outlook is accurate and timely.
  • Secure inventory greater than industry standard turns.
  • Ensure excess and obsolete material claims are collected in a timely manner.
  • Take responsibility for the closure of timely and accurate customer pricing deviations.
  • Be the primary focal point for the customer operational relationship including; customer satisfaction, problem and conflict resolution and escalation.
  • Work with the Operations teams across the global organisation to ensure we deliver outstanding operational execution. This includes ensuring we exceed customer request and commit dates (OTD) and we maintain a high level of quality (DPPM).  All of these commits must be reflected accurately in the company’s ERP systems
  • Conduct regular customer meetings including, but not limited to monthly meetings, quarterly business reviews and strategic business review
Your consultant

David Thomas

Senior Recruitment Consultant

Get in touch:

d.thomas@intapeople.com