Application Support Engineer

Ref No. 22861
Wales - Cardiff
Posted 14 Jun 2021

Overview

Salary: Up to £35,000

Employment: Permanent

Job description

IntaPeople are delighted to be partnered with LDMS to scale up the technical team during their growth stage.  Based in the heart of Cardiff, LDMS are a prosperous fintech creating credit management software for a range of multinational clients. 

We are looking to grow the Core team with an Application Support Engineer; you will have an understanding of SQL queries and be proficient in putting structures in place and completing queries. This role has the potential to progress into a database development role.

About the company…
LDMS have an exceptional reputation for investing in their employees, they have a strong learning culture with ongoing professional development and actively promote from within the team. 

They’re a late stage start up but backed by a large multinational group so It’s a fast-paced environment; you’ll be working on multiple workstreams and delivering high quality products; the team have regular social activities and they have a nurturing and motivating culture.
About you…

  • You will have experience in understanding costumer needs/issues, responding to service tickets, or have a proven capability to provide a 2nd line support.
  • We are looking for a strong communicator with the ability to work within a fast-paced team as well as being professional, determined and self-driven
  • You will have experience in understanding costumer needs/issues, responding to service tickets, or have a proven capability to provide a 2nd line support.

About the role…

  • The company are newly hiring for an additional resource to work on a specific project; a typical day for you will involve investigation and resolution of issues.
  • You will work closely with Oracle engineers and could yourself progress into an oracle engineer role as the company provide a lot of room for growth; as well as stability.
  • This role involves delving into data and code and carrying out data fixes; you will deal with issues from the service desk and acquire information for the service desk team

The technology / experience needed…

  • The key technology we are looking for is SQL; we are interested in hearing from app support engineers who have worked with any SQL flavour
  • Scripting experience is a bonus, especially Powershell; but this is not essential
  • If you’re a 2nd/3rd line support engineer with SQL knowledge looking to step into this role, we would like to hear from you
  • The ticket system they are currently using is Jira, but we are open to experience from any ticketing systems


Next steps… Apply now to be considered or if you have any questions, get in touch with Rachael- r.maule@intapeople.com
 

Your consultant

Rachael Maule

Recruitment Consultant

Get in touch:

r.maule@intapeople.com