DBS & Referencing Administrator

ThriveHR are proud to be supporting CBS Screening in finding their next talented DBS & Referencing Administrator. 

This is an excellent opportunity for someone who has strong administration skills, keen to learn, and would enjoy being a part of a professional, friendly, and highly motivated team. 

About CBS Screening

At Complete Background Screening (CBS), we’re proud to be one of the UK’s leading background screening providers, delivering trusted, high-tech solutions to clients across multiple sectors.
Based in our modern offices in Mountain Ash, we’ve built a reputation for excellence, innovation, and genuine care — for our customers and our people. Since 2005, we’ve been modernising background screening, working with organisations across the UK and internationally to streamline and manage their pre-employment programmes.

Trusted by multinational companies, public sector bodies, charities, and blue-chip organisations, CBS combines speed, precision, and a personal touch. As a multi-award-winning company, we continue to innovate, simplifying complex processes to save businesses time, money, and resources — while ensuring total peace of mind.

With over 20 years of success and ambitious growth plans ahead, there’s never been a better time to join us. Our culture is one of collaboration, integrity, and opportunity — where great people grow fast, ideas are valued, and success is shared.

The Role

As a DBS & Referencing Administrator, you’ll play an important role in delivering our professional background screening services. You’ll work within our friendly operations team to ensure clients receive accurate, compliant, and timely screening results that meet the highest industry standards.

You’ll receive full training, support, and mentoring to help you excel — with real opportunities to progress quickly within CBS as we continue to grow.

Key Responsibilities

• Carry out general administration across background screening products and services.

• Meet completion targets for all elements of the referencing process.

• Maintain exemplary audit standards and accreditation compliance.

• Manage and adhere to existing regulations, policies, and operational processes.

• Support the Referencing Team in meeting performance and compliance targets.

• Communicate effectively across departments and with customers.

• Escalate issues or complaints to the Operations Manager where appropriate.

• Engage proactively with training and professional development opportunities.

• Contribute to a positive, team-oriented working environment.

What We’re Looking For

• Strong attention to detail and excellent organisational skills.

• Clear and professional communication skills, both internally and externally.

• Ability to work well under pressure and meet deadlines.

• Pride in maintaining integrity and high standards in all tasks.

• Positivity, initiative, and a willingness to learn.

• Collaborative approach and leading by example.

Essential Criteria

• Strong attention to detail and accuracy in data entry or document handling

• Excellent organisational and time management skills

• Confident communicator, both written and verbal

• Ability to work efficiently under pressure and meet deadlines

• Good IT literacy, including Microsoft Office (especially Outlook, Excel, and Word)

• Professional, confidential approach to handling sensitive information

Desirable Criteria

• Previous experience in administration, compliance, or background screening

• Knowledge of DBS processes, eligibility criteria, or safeguarding checks

• Understanding of GDPR and data protection in a workplace setting

• Willingness to learn new systems and processes quickly

Why Join CBS?

• A friendly, professional team that genuinely supports one another.

• A modern, welcoming office environment in Mountain Ash.

• Ongoing training, development, and fast-track career opportunities.

• A company that values integrity, quality, and innovation.

• Be part of an exciting period of expansion with a trusted Welsh employer.

Benefits

• 20 days’ holiday plus bank holidays

• Annual pay review and bonus scheme

• Company pension

• Free on-site parking

• Regular team events and wellbeing initiatives